Member Service Representative
High School Diploma
Duties include: Working in clinic as main point of contact upon entrance; Having extensive contact with members & service providers to resolve issues, interpret policies/procedures, explain benefits, respond to requests for service, & survey members; Working directly with members & service providers to identify & resolve healthcare service concerns; Answering phones & providing high quality service for members & providers; Scheduling medical appointments & assisting with scheduling transportation needs for members; Organizing & maintaining files, records, handbooks, & manuals. Required qualifications: High school diploma or higher; 45 WPM typing certificate. Bilingual Tier 1 Certification is plus. Full-time position. Wage: $15.00 hr. (#8.0301.309 – Bakersfield)
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