Customer Service Representative/Call Center

Are you a fast-thinking, detail-oriented problem-solver who enjoys helping people and keeping things organized? United Staffing is partnered with a respected Paso Robles business in their search for a Customer Service Representative with their call center. If you thrive in a fast-paced environment and love tackling a mix of tasks, this could be a great fit.
 

Key Responsibilities:

        •  Input and update customer and order data across multiple platforms
        •  Research and resolve order issues, process credits when applicable
        •  Deliver accurate product information and support with professionalism
        •  De-escalate concerns and provide thoughtful resolutions
        •  Document all customer interactions in the CRM
        •  Support team meetings with reports and data preparation

Qualifications & Experience:

        •  1+ year of customer service experience
        •  Familiarity with CRM or ERP software
        •  Strong data entry skills and MS Office proficiency
        •  Detail-oriented and self-motivated with strong follow-through
        •  Excellent multitasking and time management abilities
        •  Calm under pressure and comfortable with deadlines

Job Type:
Temporary
 
Schedule: Typically, Monday-Friday 8am-5pm. However, business needs may require shifts as early as 5am and as late as 5:30pm

Compensation: $26/HR

(#6.0916.101 – Paso Robles)