Delivery Driver / Installation Assistant

Delivery & Customer Service

• Safely operate company delivery vehicles while complying with all traffic laws and company safety policies.
• Deliver and pick up merchandise according to established schedules, delivery tickets, and customer instructions.
• Contact customers before scheduled deliveries to confirm delivery windows, directions, merchandise, and payment arrangements.
• Provide professional, courteous, and timely customer service throughout the delivery process.
• Assemble, install, and position merchandise in customers' homes as required.
• Perform minor product touch-ups or repairs when necessary.
• Communicate delivery issues, discrepancies, or customer concerns to dispatch or management promptly.
• Obtain required customer signatures, collect payments, and document delivery discrepancies.
• Keep dispatch informed of delivery progress, departure times, and upcoming stops.

Vehicle & Merchandise Management

• Load and unload merchandise carefully, ensuring products are properly secured and protected during transportation.
• Verify delivery orders and inspect merchandise for damage or discrepancies before leaving the warehouse.
• Ensure all necessary tools, equipment, straps, blankets, and supplies are available and properly accounted for.
• Complete daily vehicle safety inspections and maintenance checklists.
• Maintain the cleanliness and general condition of company vehicles.
• Secure company vehicles and merchandise whenever vehicles are unattended.

Warehouse & Store Support

• Process customer returns and ensure merchandise is properly identified and documented.
• Assist with warehouse inventory counts and other inventory-related activities.
• Maintain cleanliness and organization throughout the store, warehouse, offices, breakroom, and restrooms.
• Assist with general store and warehouse duties as assigned.
• Participate in employee meetings, training sessions, and performance evaluations as required.
• Assist with training other employees when needed.

Administrative & Team Responsibilities

• Complete delivery paperwork, manifests, reports, and other required documentation accurately and promptly.
• Turn in collected payments, signatures, and delivery paperwork to the appropriate office personnel upon returning.
• Maintain positive working relationships with coworkers, vendors, customers, and management.
• Communicate operational concerns and report issues that may affect delivery schedules or customer satisfaction.
• Perform additional duties as assigned to support overall business operations.

Qualifications & Requirements

• Valid driver's license with a clean driving record.
• Ability to safely operate company delivery vehicles.
• Strong customer service and communication skills.
• Ability to read and follow delivery tickets, manifests, and written instructions.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Dependable, punctual, and professional demeanor.
• Willingness to participate in required company and product training.

Physical Requirements

• Ability to regularly lift, carry, push, and pull merchandise and delivery equipment weighing 75+lbs.
• Ability to safely load and unload appliances and other merchandise.
• Ability to stand, walk, bend, reach, and maneuver throughout the workday.
• Ability to enter and exit delivery vehicles and navigate residential and commercial properties.

Pay

$21.00/hr

(#6.1105.406 – San Luis Obispo)