Front Office Assistant/Ophthalmologist

This job is in Visalia, CA. The front office assistant is responsible for providing excellent customer service to patients while supporting the daily administrative operations of an eye care practice. 

Duties include: 

• Greet patients and manage check-in and check-out procedures, answer incoming phone calls, and provide excellent customer service with professional telephone etiquette.
• Schedule appointments, update patient medical records, and assist with electronic medical records (EMR/EHR) management.
• Patient referrals and billing.
• Review medical documentation, care plans, and health insurance information, and assist with medical billing, collections, and Medicare-related processes as assigned.
• Maintain patient confidentiality in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and clinic policies.
• Organize, maintain, and file patient records and documentation accurately.
• Utilize Microsoft Office and clinic software to perform data entry, typing, and other administrative duties as needed.

Required qualifications: 

• Previous experience in a medical office is required.
• Strong customer service, communication, telephone etiquette, computer, typing, and organizational skills.
• Familiarity with medical terminology, patient records, health information management, health insurance, and medical office procedures is preferred.
• Bilingual skills are preferred.

Wage: 

$20.00 hr. 

(#6.1029.120 – Dinuba)