Inside Sales Representative (Glass Industry)

A well-established glass company in San Luis Obispo County is seeking a motivated Inside Sales Representative with glass, window, & door knowledge to develop new business, build customer relationships, & drive sales growth while supporting customers throughout the quoting & order process. This position is best suited for someone who enjoys building business rather than simply servicing an existing customer list. You are comfortable introducing yourself to new customers, asking questions, following up when you haven't heard back, & staying engaged until you earn an opportunity. The right person will combine a strong sales mindset with excellent organization & follow-through. You should be equally comfortable reaching out to a prospective customer, preparing & following up on a quote, answering technical product questions, & coordinating with the operations team to make sure commitments to customers are delivered. Duties include: Developing new business through proactive outreach, prospecting, referrals, networking, & consistent follow-up; Identifying & pursuing prospective customers throughout San Luis Obispo County & surrounding markets; Generating & qualifying leads & building active pipeline of sales opportunities; Making outbound calls & initiating conversations with contractors, builders, property managers, businesses, homeowners, & other potential customers; Responding to inbound sales inquiries & identifying opportunities to turn inquiries into new & repeat customers; Preparing accurate quotes & actively following up on open quotes to earn business; Building customer relationships from ground up & developing accounts into long-term sources of repeat business; Learning customer needs & recommending appropriate glass, window, door, & related product solutions; Maintaining consistent communication with prospects & customers throughout sales process; Processing orders accurately & coordinating with internal departments to ensure successful execution & timely fulfillment; Monitoring orders & projects, communicating status updates, & addressing customer concerns promptly & professionally; Maintaining accurate records of prospects, sales activity, quotes, orders, & follow-up; Staying current on products, pricing, industry developments, & company processes; Supporting daily customer service & office operations as needed while maintaining strong focus on business development & sales growth. Required qualifications: High school diploma/equivalent; Min. 2 yrs exp. in window, door, &/or glass industry; Demonstrated ability & willingness to prospect for new customers & develop business; Confident communicating with prospective customers by phone, email, & in person; Excellent communication, relationship-building, & interpersonal skills; Strong follow-through & ability to move opportunities through sales process; Ability to manage multiple leads, quotes, orders, & priorities in fast-paced environment; Strong problem-solving & decision-making skills; Ability to read & interpret technical documents, measurements, specifications, & product information. Exp. with sales, quoting, CRM, or estimating software is a strong plus. Qualifying employees are offered health, vision, & life insurance, 401(k), paid vacation, sick days, & paid holidays. Wage: $27.88-$33.65 hr. DOE. (#6.0811.101 – Paso Robles)