Library Assistant (Part-Time)

United Staffing Associates is seeking temporary part-time Library Assistants to perform a variety of administrative and customer service functions for the City Library.

Typical Duties

Duties include but are not limited to:

•                Use of the Koha/Aspen Library Circulation Management System to assist patrons with accounts, the status of loaned and requested items, check materials in and out, and pull requested items on hold. 

•                Provide guest passes for computer use and assist with computer related questions.

•                Assist patrons with printing from both the library computer and their own personal device.

•                Provide superior customer service over the phone and in person.

•                Assist patrons with various library-related requests such as registration for classes and events and summer reading.

•                Stay up to date on current activities in the library.

•                Track and report daily statistics.

•                Perform light housekeeping of public areas, including dusting and wiping down tables.

•                Perform other duties as assigned.

Employment Standards & Special Requirements

Knowledge of:

•                Standard office administrative practices and procedures, including the use of standard office equipment such as computers and fax machines

•                Business letter writing; techniques for preparing informational materials and the standard format for reports, correspondence, and other written materials

•                English usage, spelling, grammar, and punctuation

•                Work related computer applications for word processing, database and spreadsheets, with an emphasis on Microsoft Office Suite and Adobe Acrobat

•                Records management principles and practices

•                Business arithmetic and basic statistical techniques

•                Techniques for providing a high level of customer service to the public, representatives of other agencies, and City staff

Ability to:

•                Perform detailed office support work accurately and independently within deadlines.

•                Learn to use specialized software such as Libby and eLibrary.

•                Establish and maintain effective and cooperative working and customer relationships.

•                Use good judgment in dealing with the public and responding to requests for information.

•                Prioritize work and handle a variety of activities simultaneously.

•                Use initiative while working within established guidelines and procedures.

•                Understand and follow oral and written instructions.

•                Communicate effectively verbally and in writing.

•                Oversee groups of program and facility users.

•                Maintain facilities and furniture settings.

Education and Experience

•                Equivalent to graduation from high school and either one year of related work experience in a library, office, or classroom setting, or as an intern in an accredited college/university graduate school program. 

•                English/Spanish bilingual and biliterate proficiency desired.

•                Strong customer service experience desired.

Anticipated Duration

This temporary assignment has an estimated duration of four to six months; however, the exact duration is unknown. 

Anticipated Schedule

The anticipated weekly schedule will total approximately 16-18 hours/week, with Saturdays required from 9:00 am-4:00 pm. You should also expect to work some weekday evenings until 7:00 pm. The library is closed on Sundays.

Employee Type: Temporary

Experience: 

Location: Paso Robles, CA

Office Location: Paso Robles, CA

Salary: $21.69 - $23.42/hour DOE

(#5.0509.101 – Paso Robles)